Privacy Policy

We collect information you provide directly to us, such as when you:

• Create an account or profile
• Make transactions or trades
• Contact us for support
• Subscribe to our newsletter
• Participate in surveys or promotions

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and security alerts
• Respond to your comments and questions
• Comply with legal obligations
• Detect and prevent fraud or abuse

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers who assist our operations
• In connection with a business transfer or merger

We implement appropriate security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection

We retain personal information only for as long as it is needed to provide the Make app, fulfill the purposes described in this policy, and meet our legal obligations. Our retention periods are:

• Account and profile data: retained while your account is active. After we receive and verify an account-deletion request, we delete or anonymize this data as soon as reasonably practicable.
• Transaction and trading records: retained while your account is active and, where required for legal, tax, accounting, fraud-prevention, or dispute-resolution purposes, for the period required by applicable law. When no longer required, the records are deleted or anonymized.
• Support communications: retained only as long as needed to resolve your request, manage disputes, and comply with legal obligations, and then deleted or anonymized.
• Analytics and technical data: retained only as long as needed to operate, secure, and improve our services, and then deleted or aggregated so that it no longer identifies you.
• Backups: deleted account data may remain temporarily in encrypted backups until those backups are overwritten through our normal backup cycle. Backup data is isolated from normal use and is restored only for disaster recovery or security purposes.

You may request deletion of your account and associated data at any time by following the instructions on our Account Deletion page or emailing hello@wemake.vip. We may retain limited information after a deletion request only when required by law or for legitimate security, fraud-prevention, or dispute-resolution purposes. We restrict that information from other uses and delete it when the applicable retention period ends.

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict processing of your information
• Data portability
• Object to processing
• Withdraw consent at any time

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.